Accessibility Statement
Potteries Windows Limited
63A Newfield Street, Tunstall,
Stoke-on-Trent, ST6 5HD
We want as many people as possible to be able to use our website. This statement explains how we aim to make our site accessible and what to do if you need help.
1. Our commitment
We aim to make our website accessible and usable for all visitors, including people with disabilities. We work to follow good practice and, where possible, align with recognised accessibility standards.
Accessibility is an ongoing process. We regularly review pages and features as the site grows.
2. Using this website
We have designed the site so you should be able to:
- zoom in up to 200% without text spilling off the screen (on most pages);
- navigate many parts of the site using a keyboard;
- use the site on a range of screen sizes, including mobiles and tablets.
We also aim to use clear headings and plain UK English across the site.
3. Known limitations
Some parts of the website may not be fully accessible yet. For example:
- some older images may not have fully descriptive alternative text;
- some third-party tools or embedded content (such as maps or forms) may have accessibility limitations outside our control.
We will improve these areas over time as we update content and add new pages.
4. If you need help or information in a different format
If you need information from this website in a different format (for example large print, accessible PDF or plain text), please contact us and we will do our best to help.
You can contact us via our Contact page or by using the phone number and email address shown on the website.
5. Reporting accessibility problems
We’re always looking to improve the accessibility of this site. If you find any problems not listed above, or think we’re not meeting accessibility requirements, please let us know and we will look into it.
Statement last reviewed: February 2026