Cookie Policy
Potteries Windows Limited
63A Newfield Street, Tunstall,
Stoke-on-Trent, ST6 5HD
This Cookie Policy explains what cookies are, how we use them, and how you can manage your choices when using our website.
1. What cookies are
Cookies are small text files that are stored on your device when you visit a website. Cookies help websites work properly, improve performance, and provide information to site owners. Some cookies are essential for a website to function, while others are used for analytics or marketing.
2. How we use cookies
We use cookies to:
- make our website work correctly and securely;
- remember your preferences (where applicable);
- understand how visitors use our website, so we can improve it;
- measure the effectiveness of our content and marketing (where enabled).
3. Types of cookies we may use
Essential cookies
These cookies are required for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you such as setting your privacy preferences, logging in (if applicable), or filling in forms.
Performance and analytics cookies
These cookies help us understand how the website is being used (for example which pages are visited most often) so we can improve performance and user experience. Where used, we only collect information in a way that does not directly identify you.
Functional cookies
These cookies allow the website to remember choices you make (such as preferred settings) and provide enhanced features. They may be set by us or by third-party services whose tools we have added to our pages.
Marketing cookies
These cookies may be set through our site by advertising partners or social media platforms. They may be used to build a profile of your interests and show you relevant adverts on other sites. We only use these cookies where you have given permission via our cookie settings (where enabled).
4. Third-party cookies
Our Contact page uses Cognito Forms, a third-party form provider, to display and process customer enquiry forms. Cognito Forms may use essential cookies or similar technologies required to load, secure and operate the form. Any information entered into the form is processed in accordance with Cognito Forms’ own privacy practices.
Where possible, we minimise the use of non-essential third-party cookies. If we use a cookie banner or consent tool, you can control non-essential cookies through that tool.
5. Managing cookies
You can manage cookies in two main ways:
- Cookie settings on this website: If we use a cookie banner/consent tool, you can use it to accept or reject non-essential cookies and change your choices at any time.
- Your browser settings: You can set your browser to block or delete cookies. If you disable or block certain cookies, parts of the website may not work properly.
To find out more about cookies and how to manage them, you can visit the help pages for your browser.
6. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, services or legal requirements. Any updates will be shown on this page.